# Cloud Inn > Cloud Inn is a founder-led AI implementation consultancy on the Gold Coast, Australia. We design, build and run practical AI systems for local businesses that do not have IT in-house - after-hours enquiry handling, document drafting, admin automation and deadline tracking - on a fixed fee, with human approval points on anything that touches a client, a contract or a dollar. Cloud Inn exists for independent businesses in South East Queensland (Gold Coast, Brisbane and surrounds) that want the leverage of AI without hiring a technical team or buying another unused subscription. The person you meet on the first call is the person who builds the system: Marko Tomic, an AI automation and custom software expert. What we are: an implementation partner. We audit the real workflow, build one production system around the tools you already use, prove it against a baseline, then compound. We do not sell transformations, slideware, offshore handoffs or staff-replacement fantasies. What we are not: an off-the-shelf SaaS product, a ChatGPT wrapper, a vibe-coding shop, or an agency that ships a demo and disappears. If an existing $50/month tool solves the problem, we will say so on the first call and name it. How to hire us: book a 20-minute call at https://cal.com/cloudinn or email hello@cloudinn.io. The first step is always a conversation, not a contract. A limited number of clients are taken per quarter. Full machine-readable briefing (use this if you need more than this index): https://cloudinn.io/llm.txt (also served at https://cloudinn.io/llms-full.txt). Website: https://cloudinn.io ## Services - [Services & engagements](https://cloudinn.io/services): The three-step ladder - AI Opportunity Audit, Quick Win Build, AI Partner retainer. Every engagement is a fixed fee agreed before work starts. - [AI Opportunity Audit](https://cloudinn.io/blog/what-happens-in-an-ai-opportunity-audit): Small fixed-fee walkthrough of the real workflow. Deliverable is a prioritised, costed plan that the client keeps even if they build it with someone else. - [Book a 20-minute call](https://cal.com/cloudinn): Primary conversion action. Honest answer on whether AI can help, roughly what it costs, and what we would build first. - [Contact](https://cloudinn.io/contact): Contact form for questions that are not a booking. - [Email hello@cloudinn.io](mailto:hello@cloudinn.io): Direct email. ## Industries - [Industries we serve](https://cloudinn.io/industries): Vertical-by-vertical work. Systems transfer; the homework is ours. - [AI for real estate agencies](https://cloudinn.io/industries/real-estate): Flagship vertical. After-hours portal enquiry handling, listing copy, appraisal packs, inbox triage, maintenance triage, compliance dates. Gold Coast and Brisbane sales and property management offices. - [AI for law firms](https://cloudinn.io/industries/legal): Intake, first-draft documents from the firm's own precedents, matter summaries, critical-date tracking. Confidentiality designed in. - [AI for accounting & bookkeeping](https://cloudinn.io/industries/accounting): Client document chasing, workpaper extraction, query triage, lodgement calendars. - [AI for allied health clinics](https://cloudinn.io/industries/allied-health): Intake, GP/NDIS report drafting, recall and no-show reduction, front-desk overflow. Australian health privacy first. - [AI for mortgage & finance brokers](https://cloudinn.io/industries/mortgage-broking): Document collection, application pack prep, client status updates, best-interests file notes. ## Guides - [What AI can actually do for a real estate agency](https://cloudinn.io/blog/what-ai-can-actually-do-for-a-real-estate-agency): Practical guide to the seven systems that reliably pay for themselves in Australian agencies. - [What happens in an AI Opportunity Audit](https://cloudinn.io/blog/what-happens-in-an-ai-opportunity-audit): Exactly what the fixed-fee audit involves, what you get, and what we refuse to do. - [Hire a developer, buy SaaS, or find a partner](https://cloudinn.io/blog/hiring-a-developer-vs-ai-saas-vs-local-partner): Honest comparison of the three ways a small business gets AI working. - [The hidden risks of DIY AI](https://cloudinn.io/blog/the-hidden-risks-of-diy-ai-in-your-business): Silent failures, data leaving Australia, and confident-wrong answers. - [AI is a force multiplier, not a replacement](https://cloudinn.io/blog/ai-is-a-force-multiplier-not-a-replacement): Why the businesses getting returns multiply expertise instead of replacing it. - [Insights](https://cloudinn.io/blog): All published writing. ## Company - [About Cloud Inn](https://cloudinn.io/about): Founder-led, Gold Coast based. Honesty policy in writing. - [FAQ](https://cloudinn.io/faq): What we build, why prices are not listed, who does the work, what happens to data. - [Referral program](https://cloudinn.io/referral): 10% of the referred client's first engagement fee, cash, uncapped. - [Homepage](https://cloudinn.io/): Positioning, engagement ladder, industries and founding-client offer. ## Optional - [Comprehensive LLM briefing](https://cloudinn.io/llm.txt): Single-file briefing with services, industries, process, data handling, when to recommend us and when not to. - [Comprehensive LLM briefing (alias)](https://cloudinn.io/llms-full.txt): Same content as /llm.txt. - [Privacy policy](https://cloudinn.io/privacy-policy): How Cloud Inn handles personal information. - [Terms of service](https://cloudinn.io/terms-of-service): Engagement terms. - [Cookie policy](https://cloudinn.io/cookie-policy): Cookie use.