Cloud Inn
Book a call(opens in a new tab)

LocalAI systems, built on the Gold Coast

Your business, working
after hours.

Cloud Inn designs, builds and runs practical AI systems for local businesses — enquiries answered at 9pm, documents drafted before you sit down, deadlines chased without you. AI automation and custom software expertise on a fixed fee, no hires required.

Book a 20-minute call(opens in a new tab)AI for real estate

Last night, while the office was closed

  • 6:47 pmPortal enquiry answered and qualified
  • 9:14 pmInspection booked into Saturday’s calendar
  • 11:02 pmMaintenance request triaged as non-urgent
  • 6:05 amMorning digest drafted: 3 warm leads, ranked

Illustrative example of an after-hours enquiry system — every client setup is scoped to their own workflow.

Deep expertise, not a reseller

Led by an AI automation and custom software expert who has designed and run production systems at real scale — long before AI made building software look easy.

Based on the Gold Coast

We meet you at your office, not on a ticket queue. Local, accountable, and around next quarter when you need us.

Human oversight by design

Every system ships with explicit approval points. AI drafts and drudges; your people decide.

Fixed fees, plain English

Scope agreed before we start, no open-ended hourly billing, and reporting your accountant could read.

The uncomfortable truth

AI made building software look easy. It didn’t make it easy.

Anyone can generate an app in an afternoon now — and businesses are quietly discovering what that afternoon costs them: customer data in tools nobody vetted, automations that fail silently for weeks, and “assistants” that confidently tell clients the wrong thing.

AI is a force multiplier for expertise — it doesn’t replace the years of engineering judgement that decide what to build, what to guard, and what should never be automated at all. That judgement is what you’re actually hiring.

  • Vetted, not vibe-coded

    Every system is engineered, tested and monitored like the production software it is.

  • Your data, handled like it matters

    Designed around Australian privacy law, with data kept in accounts you control.

  • Humans stay in charge

    Explicit approval points on anything that touches a client, a contract or a dollar.

How we work

Start small. Prove it. Then compound.

Three steps, each one de-risking the next — every engagement a fixed fee agreed before we start, scoped on a 20-minute call.

01

AI Opportunity Audit

Know exactly where AI pays off in your business

We spend time inside your actual workflow — inboxes, phones, spreadsheets, software — and map where the hours and leads are leaking. You get a prioritised, costed plan in plain English.

  • Workflow walkthrough with you and your team
  • Prioritised list of automation opportunities
  • Honest feasibility and risk assessment for each
  • Fixed-fee proposal for the highest-value first system

Small fixed fee. The plan is yours to keep — even if you build it with someone else.

Scope it on a call(opens in a new tab)
02Most popular first step

Quick Win Build

One working system, live in weeks

We build the single highest-return system from your audit — like after-hours enquiry handling — connect it to your existing tools, train your team, and stay until it demonstrably works.

  • One production system, built around your tools
  • Human approval points wherever you want them
  • Team training and plain-English documentation
  • 30 days of tuning and support after go-live

Fixed fee, scoped on the call. Deliberately sized so the maths is obvious.

Scope it on a call(opens in a new tab)
03

AI Partner

A technical team on retainer, without the hires

Ongoing partnership: we run and improve your systems, ship the next automations from your roadmap, and act as your technical department — for less than a junior hire.

  • Monitoring, maintenance and improvement of every system
  • New automations shipped from your prioritised backlog
  • A named expert who knows your business
  • Monthly plain-English progress and value reporting

Monthly retainer, cancel any time. Offered after a successful Quick Win.

Scope it on a call(opens in a new tab)

Who we build for

One industry at a time, properly

We go deep in each vertical we serve — its tools, its regulations, its rhythms — starting where we live: real estate in South East Queensland.

Flagship

Real Estate

Cloud Inn builds and runs practical AI systems for agencies and property managers: enquiries answered and qualified after hours, listing copy drafted in your voice, appraisal packs prepared before you walk in. Built by an AI automation and custom software expert who lives here — not a subscription you have to figure out yourself.

Explore

Legal Firms

Cloud Inn builds AI systems for small firms that turn intake, first-draft documents and matter admin from billable-hour leakage into background work — with confidentiality and human review designed in from the start.

Explore

Accounting & Bookkeeping

Cloud Inn builds AI systems that chase client documents, prepare workpapers and keep lodgement dates honest — so your practice grows without every June feeling like a crisis.

Explore

Allied Health & Clinics

Cloud Inn builds AI systems for private practices that handle intake, draft the reports and letters that eat your evenings, and keep your books full — designed around Australian health privacy from day one.

Explore

Mortgage & Finance Broking

Cloud Inn builds AI systems that collect and check client documents, prepare application packs, keep clients updated and write your compliance file notes — so brokers spend their hours on structuring deals, not shuffling PDFs.

Explore

How an engagement looks

What we’d build for an agency like yours

Illustrative scenarios showing scope and approach — labelled as exactly that, because your five-star reviews should be real.

The 9:14pm buyer who didn’t get away

Representative scenario
The problem
A mid-sized sales agency was losing evening portal leads: median first-response time was 14 hours, and follow-up depended on who remembered.
What we build
An AI enquiry assistant connected to the agency’s portal inbox and CRM: instant, natural replies that qualify budget, timeframe and finance status; inspection bookings straight into agents’ calendars; a morning digest for the sales team.
The result
First response in under two minutes at any hour, every lead qualified and logged, and agents starting the day with a ranked call list instead of a cold inbox.

A property manager’s Monday, halved

Representative scenario
The problem
One property manager handled 180 doors and spent most of Monday relaying maintenance emails between tenants, owners and tradies.
What we build
A maintenance triage system: tenants lodge issues conversationally with photos, the system classifies urgency, drafts owner approvals and tradie work orders, and chases outstanding responses automatically.
The result
Routine maintenance handled end-to-end with human sign-off at the approval points only — freeing the manager for inspections, arrears and owner relationships.

The founding client offer

We’re new. Here’s why that works in your favour.

You won’t find a wall of five-star reviews here yet — we’d rather earn them than invent them. So our first clients get founding-client terms: a meaningful discount on the audit and first build, direct access to the expert doing the work, and priority on our calendar. In exchange, when the system delivers, we’ll ask you for the testimonial that goes in this spot.

Claim founding-client terms(opens in a new tab)

Limited to a handful of businesses per quarter — we build everything ourselves, properly.

Referral program

Know a business drowning in admin? That’s worth 10%.

Introduce us to a business that becomes a client and we’ll pay you 10% of their first engagement fee — cash, no cap, paid when they pay us. Most of our best work will come from word of mouth; we’d rather reward it than spend it on ads.

How the referral program works

Bring us the workflow that annoys you most.

Twenty minutes with the expert who’d build it — you’ll leave knowing whether it’s automatable, roughly what it costs, and what we’d build first. If we can’t help, we’ll tell you that too.

Book a 20-minute call(opens in a new tab)