How do you handle confidentiality and privilege?

It’s the first constraint we design around, not an afterthought. Client data stays within systems your firm controls, we prefer Australian-region hosting, no data is used to train public models, and we document the data flow so you can satisfy yourself — and your insurer — about where everything lives.

Can AI-drafted documents go out unreviewed?

No. Every system we build for legal work puts a lawyer’s review between the draft and the client. AI removes the blank-page hours; the judgement — and the sign-off — stays with you.

We’re a small firm without IT staff. How much of our time does this take?

That’s the model: we design, build and run the systems. Your involvement is a handful of working sessions where we learn your precedents and workflow, then review checkpoints before anything goes live.

What does an engagement cost?

Fixed fee, agreed before we start. The audit is a small fixed cost that produces a prioritised plan whether or not you continue with us.

All industries

AI for Legal Firms — Gold Coast & Brisbane

Bill for judgement, not paperwork.

Cloud Inn builds AI systems for small firms that turn intake, first-draft documents and matter admin from billable-hour leakage into background work — with confidentiality and human review designed in from the start.

Book a 20-minute call

No pitch deck. The expert who builds it, 20 minutes, straight answers.

Sound familiar?

Where the hours actually go

None of this is a people problem. It’s repeatable work that never needed a person — it needed a system.

Intake eats unbillable hours

Every new enquiry means the same questions, conflict checks and file setup — done manually by people who should be doing legal work.

First drafts are slow

Letters, standard clauses and routine documents are rebuilt from precedents by hand, matter after matter.

Matter files are hard to interrogate

Finding what was agreed, when, across hundreds of emails and documents burns time you can’t always bill.

Deadlines carry personal risk

Limitation dates and court deadlines live in individual calendars and memory — a single miss is a professional indemnity event.

What we build

Systems we implement for practices like yours

Each one is built around your existing tools, with human approval points wherever you want them — and every engagement is a fixed fee agreed before we start.

Structured client intake

New enquiries answered promptly, the right details collected conversationally, conflicts flagged, and a matter summary ready before the first consult.

Typical Quick Win build

First-draft document assistance

Routine letters and documents drafted from your own precedents and matter context — always reviewed by a lawyer before anything leaves the firm.

Typical Quick Win build

Matter file summarisation

Ask questions of a matter file in plain language and get answers with citations to the source emails and documents.

Typical AI Partner project

Critical date tracking

Limitation periods and procedural deadlines tracked centrally with automatic escalation — no date lives only in one person’s calendar.

Typical AI Partner project

How an engagement looks

Representative engagements

Illustrative scenarios of the systems we build — shown as examples of scope and approach, not as client results.

Intake without the bottleneck

Representative scenario

The problem: A three-partner firm was losing new client enquiries to slow callbacks, and paralegals spent hours a week on intake forms and file setup.
What we build: An AI intake assistant that responds immediately, gathers matter details and documents conversationally, runs a preliminary conflict check and assembles a structured brief for the responsible partner.
The result: Enquiries answered in minutes instead of days, consults starting from a prepared brief, and intake admin largely removed from paralegal workloads.

Straight answers

Questions owners like you actually ask us

Twenty minutes. If we can’t help, we’ll say so.

Bring the workflow that annoys you most. You’ll leave the call knowing whether it’s automatable, roughly what it costs, and what we’d build first.

Book a 20-minute call

All industries

AI for Legal Firms — Gold Coast & Brisbane

Bill for judgement, not paperwork.

Book a 20-minute call

No pitch deck. The expert who builds it, 20 minutes, straight answers.

Sound familiar?

Where the hours actually go

None of this is a people problem. It’s repeatable work that never needed a person — it needed a system.

Intake eats unbillable hours

Every new enquiry means the same questions, conflict checks and file setup — done manually by people who should be doing legal work.

First drafts are slow

Letters, standard clauses and routine documents are rebuilt from precedents by hand, matter after matter.

Matter files are hard to interrogate

Finding what was agreed, when, across hundreds of emails and documents burns time you can’t always bill.

Deadlines carry personal risk

Limitation dates and court deadlines live in individual calendars and memory — a single miss is a professional indemnity event.

What we build

Systems we implement for practices like yours

Each one is built around your existing tools, with human approval points wherever you want them — and every engagement is a fixed fee agreed before we start.

Structured client intake

New enquiries answered promptly, the right details collected conversationally, conflicts flagged, and a matter summary ready before the first consult.

Typical Quick Win build

First-draft document assistance

Routine letters and documents drafted from your own precedents and matter context — always reviewed by a lawyer before anything leaves the firm.

Typical Quick Win build

Matter file summarisation

Ask questions of a matter file in plain language and get answers with citations to the source emails and documents.

Typical AI Partner project

Critical date tracking

Limitation periods and procedural deadlines tracked centrally with automatic escalation — no date lives only in one person’s calendar.

Typical AI Partner project

How an engagement looks

Representative engagements

Illustrative scenarios of the systems we build — shown as examples of scope and approach, not as client results.

Intake without the bottleneck

Representative scenario

The problem: A three-partner firm was losing new client enquiries to slow callbacks, and paralegals spent hours a week on intake forms and file setup.
What we build: An AI intake assistant that responds immediately, gathers matter details and documents conversationally, runs a preliminary conflict check and assembles a structured brief for the responsible partner.
The result: Enquiries answered in minutes instead of days, consults starting from a prepared brief, and intake admin largely removed from paralegal workloads.

Straight answers

Questions owners like you actually ask us

Twenty minutes. If we can’t help, we’ll say so.

Bring the workflow that annoys you most. You’ll leave the call knowing whether it’s automatable, roughly what it costs, and what we’d build first.

Book a 20-minute call